Registration service issue

Incident Report for EcoStruxure IT

Resolved

This incident has been resolved.
Posted Sep 17, 2019 - 11:42 UTC

Monitoring

We are seeing stable traffic again. We are continuing monitoring the traffic.
Posted Sep 17, 2019 - 08:11 UTC

Update

We are continuing to work on a fix for this issue.
Posted Sep 17, 2019 - 07:30 UTC

Identified

We are seeing ingest traffic issues from gateways
Posted Sep 17, 2019 - 07:25 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 17, 2019 - 05:53 UTC

Investigating

Our automated monitoring system have detected a possible service issue. Our engineers are currently investigating and we will update the status page shortly.
Posted Sep 17, 2019 - 05:36 UTC
This incident affected: EcoStruxure IT Expert, EcoStruxure IT Advisor, and EcoStruxure Asset Advisor.