We are seeing stable traffic again. We are continuing monitoring the traffic.
Posted 28 days ago. Sep 17, 2019 - 08:11 UTC
Update
We are continuing to work on a fix for this issue.
Posted 28 days ago. Sep 17, 2019 - 07:30 UTC
Identified
We are seeing ingest traffic issues from gateways
Posted 28 days ago. Sep 17, 2019 - 07:25 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted 28 days ago. Sep 17, 2019 - 05:53 UTC
Investigating
Our automated monitoring system have detected a possible service issue. Our engineers are currently investigating and we will update the status page shortly.
Posted 28 days ago. Sep 17, 2019 - 05:36 UTC
This incident affected: EcoStruxure IT Expert, EcoStruxure IT Advisor, and EcoStruxure Asset Advisor.