Partially Degraded Service
Uptime over the past 90 days. View historical uptime.
EcoStruxure IT Expert Operational
90 days ago
99.96 % uptime
Today
EcoStruxure IT Advisor Operational
90 days ago
99.97 % uptime
Today
EcoStruxure Asset Advisor Operational
90 days ago
99.97 % uptime
Today
EcoStruxure IT Mobile Operational
90 days ago
99.91 % uptime
Today
EcoStruxure IT frontpage and help center Operational
90 days ago
100.0 % uptime
Today
Notifications Degraded Performance
Push notifications Operational
SMS Operational
SMS, APAC Operational
SMS, Europe Under Maintenance
SMS, Latin America Operational
SMS, Middle East & Africa Operational
SMS, North America Operational
Voice Operational
Voice, APAC Operational
Voice, Europe Degraded Performance
Voice, Latin America Operational
Voice, Middle East & Africa Operational
Voice, North America Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 25, 2021

No incidents reported today.

Oct 24, 2021

No incidents reported.

Oct 23, 2021

No incidents reported.

Oct 22, 2021

No incidents reported.

Oct 21, 2021

No incidents reported.

Oct 20, 2021

No incidents reported.

Oct 19, 2021

No incidents reported.

Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021
Data Center Outage
Resolved - We have resolved the issue, and will continue our investigation of the root cause of the incident.
Oct 13, 14:22 UTC
Monitoring - The system is now back to normal operation, we are continuing to monitor the performance of the system.
Oct 13, 12:59 UTC
Update - We have identified the problem that causes users to be unable to login to the EcoStruxure IT platform. A fix has been applied and we are currently working on bringing the platform online again. More information will follow.
Oct 13, 11:16 UTC
Identified - We are currently experiencing a major outage in our data center. We are still receiving and storing data, but alarm, measurement and data processing is delayed. Web, mobile, and desktop applications are degraded or unavailable.
Oct 13, 10:32 UTC
Oct 12, 2021

No incidents reported.

Oct 11, 2021
EcoStruxure IT Mobile app(ANDROID only) fails loading for some of the non-English languages
Resolved - This incident has been resolved and a new version of the Android app is available on the Google play store.
Oct 11, 19:35 UTC
Investigating - We are currently working on a fix.
Oct 11, 13:33 UTC
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