Identified - We have identified an issue with a third party provider and are working with them to resolve the issue.
Jun 14, 09:45 UTC
Investigating - We are currently experiencing an intermittent issue with receiving emails​ send to support@ecostruxureit.com

If you send a support email and do not get a reply that we have received your ticket, please go to https://helpcenter.ecostruxureit.com and click "Submit a ticket" in the top right corner.
Jun 14, 08:00 UTC
EcoStruxure IT Expert Operational
EcoStruxure IT Advisor Operational
EcoStruxure Asset Advisor Operational
EcoStruxure IT Mobile Operational
EcoStruxure IT Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 16, 2019

No incidents reported today.

Jun 15, 2019

No incidents reported.

Jun 13, 2019

No incidents reported.

Jun 12, 2019

No incidents reported.

Jun 11, 2019

No incidents reported.

Jun 10, 2019

No incidents reported.

Jun 9, 2019

No incidents reported.

Jun 8, 2019

No incidents reported.

Jun 7, 2019

No incidents reported.

Jun 6, 2019
Resolved - This incident has been resolved.
Jun 6, 08:38 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 6, 06:57 UTC
Investigating - We are currently investigating an issue with the StruxureWare Help Center. In the meantime please file support requests using https://helpcenter.ecostruxureit.com
Jun 6, 00:31 UTC
Jun 5, 2019

No incidents reported.

Jun 4, 2019

No incidents reported.

Jun 3, 2019

No incidents reported.

Jun 2, 2019

No incidents reported.