EcoStruxure IT Status

Identified - We have identified an issue with a third party provider and are working with them to resolve the issue.
Jun 14, 09:45 UTC

Investigating - We are currently experiencing an intermittent issue with receiving emails send to support@ecostruxureit.com

If you send a support email and do not get a reply that we have received your ticket, please go to https://helpcenter.ecostruxureit.com and click "Submit a ticket" in the top right corner.
Jun 14, 08:00 UTC

EcoStruxure IT Expert Operational

EcoStruxure IT Advisor Operational

EcoStruxure Asset Advisor Operational

EcoStruxure IT Mobile Operational

EcoStruxure IT Website Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 16, 2019

No incidents reported today.

Jun 15, 2019

No incidents reported.

Jun 13, 2019

No incidents reported.

Jun 12, 2019

No incidents reported.

Jun 11, 2019

No incidents reported.

Jun 10, 2019

No incidents reported.

Jun 9, 2019

No incidents reported.

Jun 8, 2019

No incidents reported.

Jun 7, 2019

No incidents reported.

Jun 6, 2019

Issue with the StruxureWare Help Center

Resolved - This incident has been resolved.
Jun 6, 08:38 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 6, 06:57 UTC

Investigating - We are currently investigating an issue with the StruxureWare Help Center. In the meantime please file support requests using https://helpcenter.ecostruxureit.com
Jun 6, 00:31 UTC

Jun 5, 2019

No incidents reported.

Jun 4, 2019

No incidents reported.

Jun 3, 2019

No incidents reported.

Jun 2, 2019

No incidents reported.

Subscribe to Incident