Update - The StruxureWare Help Center, the DCIM Support Community, the DDF request site, and all other functions hosted on the help center are currently unavailable due to extensive unplanned maintenance.

The expected time frame for finishing the required upgrades to the platform is April 30.

In the meantime, you can access PDF-versions of the documentation for the latest releases for Data Center Operation, Data Center Expert, and NetBotz at this link: https://helpcenter.ecostruxureit.com/hc/en-us/articles/360021568953-PDF-Library

For any issues you would normally solve in the StruxureWare Help Center, please use support@ecostruxureit.com.

The EcoStruxure IT Help Center is still available at https://helpcenter.ecostruxureit.com

We are working hard to bring the service online again, and apologize for the inconvenience that this will cause.
Apr 12, 16:04 UTC
Investigating - StruxureWare helpcenter, community and DDF requests is down for unplanned maintenance.
We are currently investigating this issue.

https://helpcenter.ecostruxureit.com is still available.
Apr 11, 08:17 UTC
EcoStruxure IT Expert Operational
EcoStruxure IT Advisor Operational
EcoStruxure Asset Advisor Operational
EcoStruxure IT Mobile Operational
EcoStruxure IT Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 22, 2019

No incidents reported today.

Apr 21, 2019

No incidents reported.

Apr 20, 2019

No incidents reported.

Apr 19, 2019

No incidents reported.

Apr 18, 2019

No incidents reported.

Apr 17, 2019

No incidents reported.

Apr 16, 2019

No incidents reported.

Apr 15, 2019

No incidents reported.

Apr 14, 2019
Resolved - Please see the ongoing update regarding EcoStruxure IT website
Apr 14, 12:48 UTC
Investigating - Our automated monitoring system have detected a possible issue with our website. Our engineers are currently investigating and we will update the status page shortly.
Apr 13, 08:38 UTC
Apr 10, 2019

No incidents reported.

Apr 9, 2019

No incidents reported.

Apr 8, 2019

No incidents reported.