Degraded performance by identity and access provider
Incident Report for EcoStruxure IT
Auth0 Reports the status to be resolved. All systems is fully operational again
Posted May 04, 2021 - 02:11 UTC
Auth0 has updated the status to:

Our services have recovered and users should be able to log in without problems. We are still monitoring our services to ensure that no further issues arise.
May 4, 2021
Posted May 04, 2021 - 01:20 UTC
Our 3 party identity and access provider has created an incident because they have degraded performance
you can follow the incident here
as of writing, this has been reported by Auth0:
May 4, 1:09 UTC
Investigating - Our engineering teams are continuing to investigate the issue and are narrowing down on the cause.

May 4, 0:48 UTC
Investigating - We have received various alerts and are seeing a high load in our US-1 environment. Most users are unable to log in. Our Engineering teams are currently investigating, and we aim to provide you with an update every 15 minutes.
Posted May 04, 2021 - 00:48 UTC
This incident affected: EcoStruxure IT Expert, EcoStruxure IT Advisor, EcoStruxure Asset Advisor, EcoStruxure IT Mobile, and EcoStruxure IT frontpage and help center.