DirectConnect/SmartConnected Smart-UPS not sending in measurements or alarm data

Incident Report for EcoStruxure IT

Resolved

The issue has been resolved.

Posted Oct 27, 2021 - 05:25 UTC

Update

The smart-connect team is still actively working to resolve the issue with the help of Microsoft Support.

Posted Oct 26, 2021 - 20:31 UTC

Investigating

The direct connect/smart-connect team is currently investigating the issue.

Posted Oct 26, 2021 - 14:03 UTC

This incident affected: EcoStruxure IT Expert.