Posted about 2 months ago. Jul 02, 2019 - 15:21 UTC
Update
The ticketing system is operational again. Our agents are going over the past incidents to contact customers.
Posted about 2 months ago. Jul 02, 2019 - 15:20 UTC
Identified
Cloudflare is observing network performance issues that are causing errors when our agents access our ticketing system. This prevents the agents from contacting customers on incidents. Push notifications are still working in the mobile app.
Posted about 2 months ago. Jul 02, 2019 - 13:58 UTC
This incident affected: EcoStruxure Asset Advisor.