Measurement Processing Delays

Incident Report for EcoStruxure IT

Resolved

This issue has been resolved now.
Posted Mar 04, 2022 - 07:54 UTC

Identified

We have identified an issue with our data processing infrastructure and are working on a fix.
The issue is causing measurements to be delayed for Public-API only.
Posted Mar 03, 2022 - 14:50 UTC

Investigating

We have identified an issue with our data processing infrastructure and are working on a fix.
The issue is causing measurements to be delayed for a subset of customers.

No data has been lost.
Posted Mar 03, 2022 - 08:26 UTC
This incident affected: EcoStruxure IT Expert, EcoStruxure IT Advisor, and EcoStruxure IT Mobile.
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