EcoStruxure IT Advisor data update issue

Incident Report for EcoStruxure IT

Resolved

This incident has been resolved.
Posted Mar 11, 2019 - 22:22 UTC

Update

EcoStruxure IT Advisor it getting updates for alarms and newly discovered devices. But power measurements are still lagging.
Posted Mar 11, 2019 - 09:48 UTC

Identified

EcoStruxure IT Advisor is not getting updates for power measurements, alarms and newly discovered devices.
EcoStruxure IT Advisor is currently showing stale data.

We are working on a fix.
Posted Mar 11, 2019 - 08:54 UTC

Update

We are continuing to investigate this issue.
Posted Mar 11, 2019 - 08:35 UTC

Investigating

Our automated monitoring system have detected a possible service issue. Our engineers are currently investigating and we will update the status page shortly.
Posted Mar 11, 2019 - 08:35 UTC
This incident affected: EcoStruxure IT Advisor.