EcoStruxure Asset Advisor Ticket processing delays
Incident Report for EcoStruxure IT
Resolved
This incident has been resolved.
Posted Mar 02, 2021 - 17:56 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Mar 02, 2021 - 16:56 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Mar 02, 2021 - 15:44 UTC
Investigating
We are experiencing issues that affect ticket generation.

Tickets and phone calls will not be generated. You can still monitor alarms using the mobile app and the web application.
Posted Mar 02, 2021 - 15:15 UTC
This incident affected: EcoStruxure Asset Advisor.