Alarm Processing Delays

Incident Report for EcoStruxure IT

Resolved

This incident has been resolved.

Posted Feb 16, 2021 - 09:11 UTC

Identified

We have identified an issue with our data processing infrastructure affecting a limited group of customers and are working on a fix.
The issue is causing alarms to be delayed.

No data has been lost.

Posted Feb 16, 2021 - 08:57 UTC

This incident affected: EcoStruxure IT Expert, EcoStruxure Asset Advisor, and EcoStruxure IT Mobile.