Alarm Email Delays

Incident Report for EcoStruxure IT

Resolved

This incident has been resolved.

Posted May 13, 2019 - 08:50 UTC

Update

We are continuing to work on a fix for this issue.

Posted May 05, 2019 - 16:12 UTC

Identified

An issue has been identified with sending alarm email for organisations and we are working on a fix

Posted May 05, 2019 - 16:11 UTC

Investigating

Our data processing infrastructure is running behind which is causing inaccuracies in the data shown.
No data has been lost and the system should catch up shortly.

Posted May 05, 2019 - 15:41 UTC

This incident affected: EcoStruxure IT Expert.